Wow there is a LOT to unpack here. Corporate America has fully embraced the LGBTQA+ alphabet soup people and their gender equality. The state agency I work for as a contractor allows employees to list their pronouns in their e-mail signature. Imagine my surprise. Just this evening I was dealing with a person who looked like a woman who had fallen down on the sidewalk in front of the building where I work security. I called 911 and described HER as a female and then the person corrected me and said he is a man. Of course, to deescalate the situation I apologized. As for Tim he did the correct thing as the business owner. The alphabet soup person should have known that if HE looks like a woman people are going to identify his gender from his appearance. No surprises there.